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CX PErformance management

Boost customer engagement quality

Improve quality assessment productivity by 50%. Get up and running in a couple of clicks – without leaving Salesforce. No coding required. Major savings – we only charge for CX QA Managers.

Pricing Overview

$79 per user, per month, billed annually.
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Build Intuitive scorecards

Get vital insights with smart QA scorecards.

Build powerful, dynamic CX QA scorecards in the blink of an eye. Leaptree runs 100% within Salesforce for easy configuration and without the hassle of external APIs and integrations. No-code needed.

Connect the dots

Dive into detail in real time.

Access fully customizable dashboards and advanced reports, within a few clicks.  Identify areas that need attention at a glance. Automate whatever you need to monitor from zoom calls to chats, and email threads. Cut time spent on QA assessments by 50%.

Boost Agent Performance

Motivate and reward agents with personalised

Drive performance in a fun way with gamification. Leaderboards, badges, and other game elements keep the whole team engaged, happy, and motivated.

QA Calibration

Calibrate for consistent evaluations.

Use QA Calibration to compare evaluator responses and ensure that scorecard markings are standardized, fair, and consistent – no matter who's doing the scoring.

I love how customizable the experience is with Leaptree. Also, our contacts there are incredibly helpful.

User in Computer Software
via G2 Crowd

We love that it's native to Salesforce...easy to use and update, and makes tracking complex compensation packages easy.

Jarrett Hult
via Salesforce AppExchange

Leaptree will allow us to manage and configure complex incentive plans in a straightforward and innate way.

Tara Tseng
via Salesforce AppExchange

The team leads loved the ease of use and the dashboards. Top marks.

Johnny Silverson
via G2 Crowd

Leaptree is the perfect partner for any Salesforce-driven business!

Scott Geyman
via Salesforce AppExchange

Love this product! 100% native to Salesforce a huge benefit when calculating commissions on Salesforce Objects.

Davin Casey
via Salesforce AppExchange

The developers have really worked hard in creating a dynamic portal that meets and exceeds our needs.

Administrator in Outsourcing
via G2 Crowd

I love how easy setup was and how amazing the Leaptree team was. Definitely recommended,

Alex Rodriguez
via Salesforce AppExchange

Say goodbye to soul-crushing spreadsheets!

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How Leaptree Compares To Xactly Express