QA Calibration is now available in Leaptree Optimize. Check it out.
Hassle-free, Guided onboarding

Leapforward support

Our expert team are here to help you every step of the way so you'll be up and running in no time.

Step One

Discover

To begin, we become a part of your team, working closely with you to understand scope, criteria, team structures and all the important details of your project.

Step Two

Implement

From there, we work with your specific use case and requirements to build out a specific product configuration. At this stage we also refine reports and configure security.

Step Three

Review

Together, we walk-through test scenarios and ensure everything is working correctly. We address any feedback and provide training and access to help resources.

Step four

Rollout

As a final step, we agree a rollout checklist and commit to go-live!

Happy Customers

Don't just take our word for it

I love how easy set up was and how amazing the Leaptree team was. They were there to help and guide with any questions or problems we had. My company was looking to expand our QA program and Leaptree optimize was a no-brainer. Definitely recommended to everyone!

Alex Rodriguez
via Salesforce AppExchange

“I find that Leaptree's managed package is easy to install and to customise according to our business needs, they leverage force.com to great extent which reflects in its automation (score card configs) and process oriented score cards (recordtypes). I am also impressed with customer/product support, they were able to provide resolution very quickly ensuring that we were able to complete our agent appraisals on time. I highly recommend Leaptree!“

via Salesforce AppExchange

“Easy to implement – great results...I set up Leaptree for a financial services organisation who were looking to improve their QA round call performance among sales and support agents. I was super impressed by how easy it was to set up, and how flexible in terms of adding and adjusting scorecards. A gamechanger in terms of improving QA and the call experience for customers. Highly recommend.“

Mary Dalby
via Salesforce AppExchange

Say goodbye to soul-crushing speadsheets!

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