Document QA is now available in Leaptree Optimize. Check it out.
Customers love us

We're proud to have lots of happy customers

Here are some of the glowing things they've said about us.

ChowNow decreased their QA reporting time by 90% with Leaptree Optimize:

"Leaptree Optimize has given me back days worth of time. I’m now able to allow my QA Specialist to focus on scores and I can focus on growth and scaling.”

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Menu QA Lead of Restaurant Operations

“We chose Leaptree after an exhaustive search in the incentive/commission tracking space. We love that it's native to Salesforce. It's easy to use and update, and makes tracking complex compensation packages easy for my team members. Their implementation team has been super responsive and helpful in getting the platform up and running for us as well."

via Salesforce AppExchange

“The team listens to feedback and when they hear a good idea that they can easily incorporate, they do it. Not like some other companies where things go into the list of ignored feedback....It's EXTREMELY easy for the QA agents to use, significantly lowering the training that needs to be done to start using this product...particularly true if you are already on Salesforce Lightning....Looking at 40+ different QA tools in the last year or so, Optimize was the best hands down."

"Happy we chose Leaptree to help manage our incentive compensation plans. The team has been incredibly helpful in talking through use cases and demoing the product with sample data relevant to our business.
Where there's a will, there's a way, and Leaptree is the perfect partner for any Salesforce-driven business!"

via Salesforce AppExchange

"We are excited to begin our partnership with Leaptree! Leaptree will allow us to manage and configure complex incentive plans in a straightforward and innate way. A main attractor is the ability to use the tool and templates to manage disputes, handle plan approvals and payment reviews. The team has been amazing to work with and we look forward growing our partnership."

via Salesforce AppExchange

"I love how easy setup was and how amazing the Leaptree team was. They were there to help and guide with any questions or problems we had. My company was looking to expand our QA program and Leaptree Optimize was a no-brainer. Definitely recommended to everyone!"

via Salesforce AppExchange

“Easy to implement – great results...I set up Leaptree for a financial services organisation who were looking to improve their QA round call performance among sales and support agents. I was super impressed by how easy it was to set up, and how flexible in terms of adding and adjusting scorecards. A gamechanger in terms of improving QA and the call experience for customers. Highly recommend."

via Salesforce AppExchange

“We choose Leaptree Incentivize for three key reasons:
1) Their product is built natively within Salesforce, so from start to finish, we’ll be tracking an opportunity from creation right through to finance processing, all on the one platform.
2) They’ve clearly demonstrated how we can greatly reduce our operational overheads at the end of each payment period, eliminating a significant pain point within the business.
3) We can see how their product will provide a better overall user experience for our sales team members, supporting them in achieving their plan and ultimately, the business goals."

Commercial Business Partner

“Very impressive! The developers have really worked hard in creating a dynamic portal that meets and exceeds our needs.
We are solving a reporting problem we encountered with our old platform. The dynamic reporting within Leaptree helps us maximize our output to our clients.."

“Awesome product! Love this product! 100% native to salesforce a huge benefit when calculating commissions on Salesforce Objects. Great job"

via Salesforce AppExchange

“I find that Leaptree's managed package is easy to install and to customise according to our business needs, they leverage to great extent which reflects in its automation (score card configs) and process oriented score cards (recordtypes). I am also impressed with customer/product support, they were able to provide resolution very quickly ensuring that we were able to complete our agent appraisals on time. I highly recommend Leaptree!"

via Salesforce AppExchange

“A very convenient and efficient tool for QA. Fast and nice support! This is an optimized tool that allows us to save time spent on QA and to evaluate scores very effectively. Thanks to this tool, we have been able to reduce unnecessary resources...very helpful to the team."

via Salesforce AppExchange

“Excellent product, excellent service...Very easy to understand and set up. The Leaptree team helped every step of the way and it was a pleasure to work with them. The product is super configurable so it's really easy to set up and adjust scorecards. The team leads loved the ease of use and the dashboards. Top marks."

“Very effective and convenient! The best part is the scorecard creation configure which is able to set detailed conditions and schedules to evaluate tickets. And they always support quickly and actively."

“Leaptree has made our lives much easier. We can evaluate twice as many cases compared to before and quickly identify gaps in knowledge for products and processes. We now have greater buy-in from our agents on our new QA process–it's more transparent. The Leaptree support team, and Shane in particular, were very helpful throughout the setup process and they continue to assist us whenever we need help. Very glad we made the investment!"

Customer Services Manager

Say goodbye to soul-crushing speadsheets!

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