CX | Leaptree

Practical strategies to become a truly customer-centric organisation

In this post, we look at some hands-on strategies to turn your business into a customer-centric one.

Why Customer Experience Is Key For Revenue Performance

Companies that focus solely on sales to drive revenue are missing out on a critical yet often overlooked opportunity for growth: customer experience.

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Tactics for Coaching Customer Service

Combining the right tactics with a clear strategy, and a consistent approach will show measurable results in your customer service performance. This leads to happier customers and more revenue…and it’s easier than you think.

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The Call Center Quality Assurance Maturity Model

We’ve developed The Call Center Quality Assurance Maturity Model to help customers navigate their journey in Leaptree.

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Why customer retention is the ultimate growth strategy

Watch our free webinar "5 Trending Commission Models To Optimize Your Teams Revenue Growth" on the 19th March.

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CX

Articles

Practical strategies to become a truly customer-centric organisation

Why Customer Experience Is Key For Revenue Performance

Tactics for Coaching Customer Service

The Call Center Quality Assurance Maturity Model

Why customer retention is the ultimate growth strategy

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