CX | Leaptree

Why Quality Assurance Is Essential For Customer Experience

Quality assurance is a vital part of any customer experience strategy. In this post, we look at how you can implement a strategic QA program in your business.

min read

Practical strategies to become a truly customer-centric organisation

In this post, we look at some hands-on strategies to turn your business into a customer-centric one.

min read

Why Customer Experience Is Key For Revenue Performance

Companies that focus solely on sales to drive revenue are missing out on a critical yet often overlooked opportunity for growth: customer experience.

min read

Tactics for Coaching Customer Service

Combining the right tactics with a clear strategy, and a consistent approach will show measurable results in your customer service performance. This leads to happier customers and more revenue…and it’s easier than you think.

min read

Why customer retention is the ultimate growth strategy

Watch our free webinar "5 Trending Commission Models To Optimize Your Teams Revenue Growth" on the 19th March.

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CX

Articles

Why Quality Assurance Is Essential For Customer Experience

Practical strategies to become a truly customer-centric organisation

Why Customer Experience Is Key For Revenue Performance

Tactics for Coaching Customer Service

Why customer retention is the ultimate growth strategy

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