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 Articles

Introducing Self Assessments for Leaptree Optimize

Discover the latest feature in Leaptree Optimize, designed to enhance your CX Quality Assurance program by providing personalized insights and growth opportunities to your team.

Product
5
 min read

Announcing Leaptree Maximize: Take Your Sales Coaching to the Next Level

Proactively coach your sales team to success and achieve up to 28% higher win rates with Leaptree Maximize, our latest native Salesforce App designed for sales coaching, assessments, and learning.

Product
5
 min read

Announcing Analyze Member For Leaptree Incentivize

Demystify sales commissions and give your sales team the future insights they need to stay motivated.

Product
5
 min read

Introducing Compensation Plan Electronic Signature Sign-offs

Take the leap towards a more efficient and streamlined compensation management process with our latest release.

Product
3
 min read

Introducing External Objects support for Leaptree Incentivize

We’ve extended aggregation rules to support External Objects so you can embrace data storage best practices and cut costs.

Product
5
 min read

Announcing Recommended Learning Actions for Leaptree Optimize

We’ve added Recommended Learning Actions (RLA) to Leaptree Optimize to help your CX QA Managers dynamically identify skills gaps with their CX agents and resolve them through a proactive learning based approach.

Product
5
 min read

Leaptree and Docomotion partner to offer advanced document generation capabilities for sales commission management

Leaptree Incentivize – the Salesforce native Revenue Performance Platform – has selected Docomotion – a leading document generation app on Salesforce – for its premium package offering.

Product
 min read

Announcing Numeric Targets in Leaptree Incentivize

One of the most requested features in Leaptree Incentivize is finally here!

Product
5
 min read

Feature Deep Dive: QA Calibration

When it comes to scorecard evaluations, keeping everyone on the same page is crucial for your quality program. The benefits are obvious – not least the fact that unbiased scoring means happier agents and more consistent quality.

Product
4
 min read

Why a solid document review process is crucial for quality management

When it comes to quality management, don't underestimate the importance of document control.

Product
5
 min read

Announcing Document QA in Leaptree Optimize

A solid document approval process is crucial for streamlining your operations and removing friction from your workflows. That’s why we’re excited to release the latest feature in Leaptree Optimize, Document QA. It allows you to upload, queue for review, and store important documents – all without ever leaving Salesforce.

Product
4
 min read

Leaptree Announces Skills integration feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace.

Leaptree Optimize customers can now benefit from Skills integration to support dynamic quality assessment schedules based on employee capability levels.

Product
3
 min read

Announcing Staged Commissions for Leaptree Incentivize

Today, we’re excited to unveil the newest feature in Leaptree Incentivize, Staged Commissions. This allows you to plan and pay sales commissions according to different stages for improved deal quality, higher employee retention rates, and increased levels of customer adoption.

Product
4
 min read

Say hello to the new Leaptree!

The story of what we’ve changed, why we’ve changed–and also of what’s staying the same.

Product
5
 min read

Webinar: Inside Sales & Support Teams - Performance Monitoring in a New World

The last few months has seen a seismic shift in the way Inside Sales and Support teams conduct business. With individuals forced to work from home, it's increasingly difficult for senior executives and managers to monitor performance of teams, report accordingly and provide relevant feedback.

Product
6
 min read

Leaptree Announces Partnership with Carahsoft, a Leading US Government IT Solutions Provider

Leaptree announces a formal partnership with Carahsoft, the leading US Government IT Solutions provider.

Product
 min read

ICON plc announces Leaptree Incentivize as their Global Incentive Compensation Management Solution

Leaptree, a Revenue Performance Platform provider for the Salesforce ecosystem, today announced that ICON plc will implement the Leaptree Incentivize product to digitize and streamline their Incentive Compensation Plans, globally.

Product
6
 min read

Say goodbye to soul-crushing spreadsheets!

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